Terms & Conditions

Please note: Our website, policies, and terms and conditions are subject to change at any time without notification.

Deposit

Your booking must be made either on our online booking form or booked by phoning us beforehand. No booking shall be deemed to have been made until a booking and deposit have been received.

Balance

The final balance is due on arrival. Non-payment of this balance by the due date may be taken as cancellation. This should not be seen as relieving the guest of his legal responsibility to pay the full amount.

Insurance

Upon confirmation of your booking, you have entered a legally binding agreement to pay for the cost of your accommodation in full. We strongly recommend that you take out suitable cancellation insurance. Your insurance should cover all risks, including transport disruption, cancellation, accident, breakdown, loss or damage to personal property.

Cancellation

If you decide to cancel your booking you will be charged for the full value of your booking. If you wish to amend your booking please ring us to discuss this option. This may incur a charge.

We strongly advise you take out your own travel insurance.

Occupation Of The Accommodation

The accommodation unless otherwise stated is available from 3.00 pm and must be vacated by 10.00 am on the day of departure. The accommodation is occupied only for a holiday, and the total number of persons must not exceed the number stated in the description.

Complaints

Whilst every care is taken to ensure complete satisfaction with your holiday accommodation, in the unhappy event of you having cause for complaint, the matter should be reported to us as soon as possible. No complaint will be entertained at the end of the holiday or after the guest has returned home. Reports, appreciative comments or constructive suggestions for improvement will always be gladly received. In matters of equipment going wrong, it should please be realised that although frequently checked, items not reported by departing occupants may escape attention.

Pets

We only allow a maximum of 2 x 'medium' sized dogs per property. They are not permitted on the furniture, nor should they be left unattended in the property. The dog owner is responsible for cleaning up dogs mess and disposing of it in the waste bin provided. Bags can be provided if necessary.

Price Change

We reserve the right to amend prices quoted on the website and in advertising material due to errors or omissions.

Cleaning & Damage Charges

We reserve the right to charge any guests for extra cleaning, rectification/repair or replacement that may be necessary on departure. The word of the owner or their representative will be final in this respect.

Breach of Contract

If you commit a serious breach of these Terms and Conditions the Owner will have the right to terminate your booking. If you are already at the property the Owner may require you to vacate it immediately. A serious breach includes without limitation, failure to comply with rules of the house or health and safety advice or circumstances where your behaviour or that of other members of the party or pets is likely to have a significant adverse effect upon those staying in nearby accommodation. In the event of a serious breach of these Terms and Conditions no refund will be returnable.

Force Majeure

Mount View Accommodation does not accept liability for any cancellation, curtailment or otherwise caused by national or global pandemic diseases, reason of war, or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions or technical problems due to transport, closure or congestion of airports, cancellation or changes of schedules of airlines, and all similar events beyond its control. Furthermore, Mount View Accommodation cannot accept responsibility where the performance or prompt performance of this contract with you is prevented or affected as a result of such circumstances beyond our or your control.

As a committment to the General Data Protection Regulation we will never share your information, in any form, with a third party unless legally requested to do so.